Privacy Policy

1. Introduction

This Privacy Policy describes how Feliciano Consulting Services, LLC, operating as Feliciano Mobile Notary & Signing Services ("we," "us," or "our"), collects, uses, discloses, and protects personal information obtained through our website (feliciano-notary.com), our contact form, our scheduling system, and the performance of mobile notary services.

This Policy is intended to comply with the California Privacy Rights Act (CPRA), which amends and extends the California Consumer Privacy Act (CCPA). If you are a California resident, Section 7 of this Policy describes your specific rights under California law.

2. Information We Collect

We collect personal information in the following categories:

2.1 Information You Provide Directly

• Contact information: Name, email address, phone number, and physical address provided through our contact form, booking system, or direct communication.
• Appointment information: Preferred date, time, location, type of notarial act requested, and number of signers.
• Identity documents: As required by California Civil Code § 1185, all signers must present government-issued photo identification at the time of the notarial act. Information from these documents is recorded in the Notary's official journal as required by California Government Code § 8206. This journal is the property of the Notary and is subject to California notary law.
• Payment information: We do not store payment card numbers. Payments are processed in person via cash or third-party digital platforms (Venmo, Zelle, Apple Cash, PayPal). Any data collected by those platforms is governed by their respective privacy policies.

2.2 Information Collected Automatically

• Usage data: When you visit feliciano-notary.com, our hosting provider (Vercel) may automatically collect technical information including IP address, browser type, operating system, referring URL, pages viewed, and time of visit.
• Cookies: Our website may use essential cookies necessary for basic functionality. We do not use advertising or tracking cookies. The embedded Google Form and Google Maps on this site may set cookies governed by Google's Privacy Policy.

2.3 Information from Third-Party Services

• Google Forms: If you submit our contact form, your responses are stored by Google LLC and transmitted to us via Google Workspace. Google's privacy practices govern that data in transit and storage on their platform.
• Calendly: If you schedule an appointment through our booking link (calendly.com), Calendly collects scheduling and contact information governed by Calendly's Privacy Policy.
• Google Maps: Our Service Area page embeds a Google Maps iframe. Google may collect data in accordance with Google's Privacy Policy when you interact with the map.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To schedule, confirm, and perform mobile notary appointments
• To comply with California notary law, including maintaining the official notarial journal required by Government Code § 8206
• To communicate with you about your appointment, answer questions, and provide customer service
• To process and record payment for services rendered
• To improve the functionality and content of our website
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not use your information for automated decision-making or profiling.

4. How We Share Your Information

We do not sell personal information. We may share your information only in the following limited circumstances:

• Service providers: We use Google (Forms, Maps), Calendly, and Vercel to operate our website and booking system. These providers process data on our behalf subject to their own privacy policies.
• Legal compliance: We may disclose information if required by law, court order, subpoena, or other legal process, including requests from California notary authorities.
• Notarial journal: California Government Code § 8206 requires the Notary to maintain a sequential journal of all notarial acts. This journal is the Notary's exclusive property. Inspection or copying of journal entries is governed by California notary law.
• Protection of rights: We may disclose information where necessary to protect the rights, safety, or property of our business, clients, or the public.

5. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy or as required by California law:

• Notarial journal: The official notarial journal is retained for a minimum of 10 years following the last entry, as required by California Government Code § 8206.
• Appointment and contact records: Retained for up to 3 years following the last appointment or communication, then securely deleted.
• Website usage data: Retained by Vercel per their data retention policies, typically 30–90 days.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Our website is hosted on Vercel, which provides industry-standard security including HTTPS encryption for all data in transit.

7. Your California Privacy Rights (CPRA)

If you are a California resident, you have the following rights under the California Privacy Rights Act (Cal. Civ. Code § 1798.100 et seq.):

How to Submit a Request

To exercise any of the rights above, please submit a request using our contact form. We will respond within 45 days as required by California law. We may need to verify your identity before processing your request.

If you are an authorized agent submitting a request on behalf of a California resident, please include written authorization signed by the resident or a copy of a power of attorney.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Third-Party Links

Our website contains links to third-party services including Google Forms, Google Maps, and Calendly. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you access through our website.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated Policy on this page with a revised "Last Updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: